| Class | Start Date | Status | Price |
|---|---|---|---|
| Windows 2008 Administration |
May 15 | Open | $2,500.00 |
| Class | Start Date | Status | Price |
|---|---|---|---|
| Windows 2008 Administration |
May 15 | Open | $2,500.00 |
Call: 254-541-7124
E-mail: vijay@vxltraining.com
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What is Active Directory?
Get a foundation of what Active Directory is, what it can do, and why you want to use it in your network to make your life easier!
Key Topics:
* What is Active Directory?
* What is a Domain?
* What is a Server Role?
* What is DNS?
Installing Server 2008 and Active Directory - The First Two Domain Controllers
Learn how to install Server 2008 from \"bare metal\", create a domain using Server 2008 by installing Active Directory Domain Services, and set up a second Domain Controller for redundancy.
Key Topics:
* Building the Brain of the Vxltraining Network
* Hardware Requirements
* Server 2008 Editions
* Bare Metal Installation Process
* Windows Server 2008 Installation
* Initial Configuration Task List
* Installation of ADDS
* Administrator Passwords
* Renaming Default-First-Site-Name
* Setting Up a Second Domain Controller
* Replication Testing
Setting up Remote Desktop on Your Personal Vista Client
Real administrators manage a network sitting down. It\'s so much easier to play World of Warcraft and Halo that way. Learn how to set up Remote Desktop shortcuts on a Vista client so you don\'t have to pause your game to trek into the server room every time somebody needs a password reset.
Key Topics:
* The DC’s Are Up and Running… Now What?
* Renaming Vista Client Computer Name
* Joining Vista Client to Vxltraining Domain
* Troubleshooting Connection Problem
* Troubleshooting RPC Server Error
* Why Remote Desktop is Just Great
* Setting Up Remote Desktop Shortcut
Creating OU\'s, Users, Computers and Groups in Active Directory
Create Organizational Units to keep your Active Directory organized, making your IT life easier in the long term. Learn the secrets of creating a lot of users quickly and easily using scripts. *Bonus* Coach\'s Active Directory Toolbox File: Coach\'s Mass User Creation Script Builder!!!! Plus, a simple batch script to create single users all day long!
Key Topics:
The DC’s Are Up and Running – Now What? – Part 2
* What’s an OU Again?
* Creating an Organizational Unit
* Deleting on OU
* Creating User Accounts
* Introducing DSADD
* Creating Users Using a Script
* Creating Users Using Excel Template
* Creating Computer Accounts
* Difference Between OUs and Groups
* Creating Groups in AD
* Adding Users and Computers into Groups
Setting Up Share Folders and Printers, Mapping Drives, and Creating
Permissions
Create Shared Folders so users can easily get to stuff on your network. Share Network printers. Learn the arcane secrets of NTFS and Share level Permissions, and Delegation Security Filtering! Become a wizard at giving only the people you want to have access to stuff! Rule your IT Kingdom with an iron fist and fear or with a soft heart and love--you decide!
Key Topics:
* Setting Up a Member Server
* File Server Partitions
* Creating Shared Folders
* Share Level Permissions
* Using Share and Storage Management MMC
* Using Windows Explorer to Create Shared Folders
* Testing Shared Folders
* Groups and Permissions: Good Idea that Could Go Very Wrong
* Making a Group a Member of Another Group
* Share Level vs. NTFS Permissions
* What is Inheritance
* Creating NTFS Permissions
* Checking NTFS Permissions
* Rules for Share Level and NTFS Permissions
* Moving Folders
* Mapping a Shared Drive
* Checking Group Memberships
* Creating and Sharing Printers
* Adding a Printer
* What Vxltraining.com Looks Like Now
Group Policy Objects
Learn how to lock down your desktop machines with Group Policy. Keep users from screwing stuff up, installing World of Warcraft, and from stealing data by using USB drives! The power is yours!
Key Topics:
Group Policy Objects
* Group Policy Management Console
* Default Domain Policy
* Local Vs. Domain Policy
* Configuring Domain Level Policy
* Linking GPOs
* GPO’s Processing Order
* Setting Up Coach’s Favorite Four Policies
* Desktop Wallpaper Policy
* Preventing Users from Installing Software
* Removable Storage Policy
* Testing Our Policies
Security Filtering and Setting Up OUs for Better Group Policy
Implementation
When Group Policy Attacks! Does your boss insist on having absolute control over a personal laptop? Then buy our product and learn how to allow your boss absolute freedom over his/her personal machine so you can continually fix it, and keep your job forever! (Or until something higher-paying comes along!)
Key Topics:
* A Little Reorganization: Option 1, 2 or 3?
* Using a Combination of Techniques
* Reorganizing Users & Computers
* Running “gpupdate” Command
* Checking DCs Replication
* Testing Our Reorganized Active Directory
Computer Policies and Preferences
Learn the magic of Loopback processing, what \"hoteling\" means, and how you can lockdown machines no matter who\'s using them!
Key Topics:
Quick Review of Our Network
* Policy Settings to Computer Lockdown
* Reorganizing Computer OUs
* Creating Computer GPOs
* Loopback Processing
* Group Policy Intervals
* Testing Computer GPOs
* Mapping Network Drives with Preferences
* Testing Preferences – Mapped Drives
Using GPOs to Install Software
Do you want to be able to sit at your desk all day long and install software by just clicking your mouse? Then pick up this course and learn how to install, upgrade, and uninstall software and not even have to get your butt out of your nice cushy office chair!
Key Topics:
* You are Here: a Quick Look at What We’ve Built
* Options for Installing Software
* What You Need for a Software Installing GPO
* Steps for Creating GPO for Software Installation
* Creating a Shared Folder for Foxit.msi Package
* Creating and Linking a New GPO to the NYComputers OU
* Testing Our New GPO Software Installation
* Default Domain Policy Settings
Domain and Fine-Grained Password Policies
Are you kidding? You forgot your password again? Learn how to provide multiple password policies using Server 2008\'s brand new Fine Grained Password Policy Objects! That\'s right, you too can lessen the security of your network so your boss can use the name of his or her favorite horse as his/her password and not have to worry about all that security stuff!
Key Topics:
* The Default Domain Password Policy
* Account Lockout Policy
* Letting Your Boss Use Whatever Password He/She Wants
* Password Management
* Server 2008 Functional Level
Providing Permissions to an Account for Administrative Tasks
Feeling tired and overworked? Are you ready to let someone else do the busy work of resetting passwords and the like? Then you need Video 12! Pass off some of your responsibility to some other unsuspecting IT staffer and make them take the calls from your users! You\'ll have much more time to play Halo!
Key Topics:
* Giving Someone Else the Ability to Reset Passwords
* Additional Built-In Groups in OUs
* Delegation of Control Wizard
* Additional Built-In Groups Demo
* Installing RSAT to a Vista Client for Easy Server Management
* Configuring RSAT for Vista
Windows Server Backup, WBADMIN, and NTDSUTIL
If you don\'t know how to create basic backups, there\'s a chance your network will go down in flames and there will be nothing you\'ll be able to do about it. Millions of dollars of lost data! Just think of the chaos that will reign if your boss can\'t find the annual TPS report! You need to watch this video and you never know; you might even become the hero, save the princess, and get a parade thrown in your honor!
Key Topics:
* Prevention
* WBADMIN – Stronger Tools and More Options
* NTDSUTIL – Super-Powered Utility for Lots of Operations
* The Vxltraining Backup Strategy
* Installing Windows Server Backup on DC2
* Windows Server Backup Setup and Configuration
* Selecting Backup Once Wizard
* System State Backup with WBADMIN
* Creating Install for Media (IFM) Media
Moving Operations Masters and Adding a DC with IFM
Give your network some flexibility by learning the secret of multiple Domain Controllers having different FSMO\'s!
Key Topics:
* A Little Future Planning to Prevent Major Problems
* What Are Operations Masters?
* Restructuring the Vxltraining DCs a Bit
* Moving PDC Emulator and RID to DC2
* Building DC3 with IFM Media
* Verifying DC3 Configuration
Monitoring, Auditing, and Maintaining Your AD Database
Nobody likes doing maintenance, but Active Directory is like a car: if you don\'t change the oil in your car every 3000 or so miles, it will eventually blow up. But if you do, you can get a long life out of it. The same goes for Active Directory--if you do your maintenance and monitoring, it will live a long happy life, providing access for your users and keeping your network cruising right along!
Key Topics:
* Watching Your AD Stuff
* Your Monitoring Toolbox
* Task Manager
* Event Viewer
* Performance Monitor
* Reliability Monitor
* Data Collector Sets
* Watch Who’s Doing What to Your Active Directory
* Enabling Auditing for Our New Your OU
* Steps for Defragging Your AD Database
* Defragging Your AD Database with NTDSUTIL
Adding a Child Domain and Configuring Replication
Hey, it\'s time to expand! Learn how to create a new Child Domain for a new location so you can eventually pass off the responsibility for it to another victim--I mean administrator!
Key Topics:
* Before We Begin
* Creating Chicago Site in AD
* Creating Subnet for Chicago Office
* Installing Domain Controller for Chicago
* Configuring Replication
Creating Universal Groups and the AGUDLP Strategy
Users in Chicago need access to stuff in New York! What are we going to do? Using Universal Groups and a strategy called AGUDLP, we can provide access to stuff that\'s 790 miles away over the network!
Key Topics:
* Time for Some More Users!
* Organizing Users into Groups
* The Types of Groups
* Setting Up Your Groups for Access Between Domains
* AGUDLP Setup
* Checking Our Settings
* Making Sure Your Users Can Log in Anywhere in Your Enterprise
* Turning on Universal Group Membership Cashing
Building a Read-Only Domain Controller
Do you need a full Domain Controller for a branch office of 5 people? No, you really don\'t. Using Windows Server Core and the Read-Only Domain Controller feature in Windows Server 2008, you can create an great experience for your remote users that\'s more secure and cheaper to implement!
Key Topics:
* Dallas OU and Site Structure
* What is a Read-Only Domain Controller?
* Building RODC for Dallas
* Server Core Installation
* Running dcpormo on Server Core
* Verifying Our Installation
* Configuring RODC
* Setting Up Users
* What We’ve Built so Far…
Restoring OUs and User Accounts
That new third shift IT guy we just hired deleted the entire New York Ops dept! What do we do? Since we were smart and created backups in Video 13, we can get back only the stuff we want using NTDSUTIL. There will be no need to recreate User Accounts -- but tell the boss that it\'ll take hours and hours to fix the problem, and then you can spend the time that you were going to take up recreating those OU\'s and Accounts to play a little Bejeweled.
Key Topics:
* The Two Types of Restorations
* Authoritative Restore
* Checking Our Recovery Files and Objects
* How to Put Resurrected Users Back Into Groups Using Backlinks?
Strategies for Recreating a Domain Controller
It is inevitable. You will eventually face a cataclysmic meltdown of a Domain Controller. If you\'ve applied the principles in the previous videos, restoring and recreated DC\'s doesn\'t have to be tough. Coach will show you how!
Key Topics:
* Seizing Operations Masters for Quick Restoration of Functionality
* Possible Solutions for Restoring Domain Controllers
Upgrading a Server 2003 Machine to Server 2008
So what about all those Server 2003 machines out there? In this video you\'ll learn a little secret to upgrading your DC\'s to Server 2008, and it won\'t take much time at all.
Key Topics:
* Hank Just Bought a Company … in Tokyo!
* Advantages of the Server 2008 Domain Functional Level
* The Upgrade Process
* Preparing Tokyo DC for Upgrade
* Upgrading Tokyo DC to Windows Server 2008
Connecting Two Active Directory Networks
In this video you\'ll learn how to connect two Active Directory Forests together. There\'s two options: Active Directory Federation Services or Trusts? Which one will it be? Which option is easiest? You have to watch to find out!
Key Topics:
* Our Two Options to Connect Tokyo and New York
* What You Need for a Trust
* Trust Directions
* The Vxltraining/Verde Petra Solution: Trusts
* Creating a Stub Zone
* Raising Forest Functional Level
* Creating Trusts
* Checking and Updating User Permissions
Certification: It\'s Really Not That Scary
Are you thinking about taking the 70-640, Configuring Windows Server 2008 Active Directory Exam so you too can get a shiny new Microsoft Certified Technology Specialist (MCTS) in Active Directory, Configuring? If so, you\'ll want to watch this video to know how to prepare for the big day. PLUS: Coach shares his secrets to passing the exams!
Key Topics:
* The New Generation of Server 2008 Certifications
* The Upgrade Paths for MCSA’s/MCSE’s
* How to Sign Up for a Microsoft Exam
* 70-640 Exam Prep Tips
Domain Name Service
Without DNS, your Domain Controllers are really expensive paperweights. In this exam prep video, you\'ll pick up some additional vocabulary and core concepts of DNS.
Key Topics:
* A Quick Overview of DNS
* What are DNS Zones Really?
* The Different Kinds of DNS Records
* Forward Lookup Zones
* Reverse Lookup Zones
* Conditional Forwarders
* Forwarders and Root Hints
* Global Name Zones
Active Directory Certificate Services 101
Now that Certificate Services has stronger integration with Active Directory, it\'s now on the 70-640 exam. This exam prep video will give you a quick foundation and the important jargon for Certificate Services.
Key Topics:
* Let’s Talk Security
* Keys and Certificates
* Your Certificate Has Been Revoked
Lightweight Directory Services 101
In this exam prep video, you\'ll learn about the AD LDS Role, and why you might need it if you have network applications that require LDAP.
Key Topics:
* What is AD LDS?
* What Might it Look Like on a Network?
* What is an Instance of AD LDS?
Rights Management Services 101
In our final exam prep video for this series, you\'ll learn about a new Role in Server 2008 that allows you to lock down the data in your network in an easy to implement fashion. Make the users do the work!
Key Topics:
* What is Rights Management?
* Some Additional Notes About RMS
Windows Server 2008 Network Infrastructure Training - Course Outline
70-643
Introduction to the Course
Learn what’s in the course and who you’re instructor is.
Key Points:
* About Your Instructor and Train Signal
* What’s Covered in this Course?
* The Vxltraining Scenario
* What You Will Need
* Are You Ready to Get Started?
Configuring DHCP
Learn how to simplify the process of assigning IP addresses to the computers on your network.
Key Points:
* Introduction to DHCP
* How Does DHCP Work
* How to Configuring DHCP in Windows Server 2008?
* Authorizing DHCP
* Creating Scopes
* Configuring Scope Options
* Address Leases
* Reservations
* Using DHCP in a Routed Network
* How Does DHCP Relay Agent Work?
* How to Configuring a DHCP Relay Agent in Windows Server 2008
Managing DHCP
Learn how to keep your DHCP infrastructure properly functioning.
Key Points:
* Add and Remove Bindings
* Location of Database
* Backup & Restore
* DHCP Service
* DHCP Management Permissions
* Statistics
* Scope Reconciliation
* Audit Logging
* Conflict Detection
* Integration with DNS and NAP
* Performance Counters
Setting Up Routing
Learn how to make your networks talk to each other.
Key Points:
* What is a Router?
* How to Use Server 2008 as a Router
* Routing Table
* Adding Static Entry to a Routing Table
* Inbound and Outbound Filters
* Static vs. Dynamic Routing
* Dynamic Routing Protocols: RIP & OSPF
* How RIP Works in Server 2008
Configuring DNS
Learn how to set-up your network so users can access computers using common names.
Key Points:
* Introduction to DNS
* Installing the DNS Server Role in Windows Server 2008
* What is a Domain Namespace?
* What is a DNS Query?
* How Queries Work
* What is a Forwarder?
* Setting Up Standard DNS Forwarders in Windows Server 2008
* Setting Up Conditional DNS Forwarders in Windows Server 2008
* How Caching Works
* Clearing the DNS Cache
* What is a DNS Zone?
* Zone Types
* Stub Zones
* Active Directory Integrated Zones
* Forward and Reverse Lookup
* Dynamic Updates
* Configuring a DNS Zone
* Creating Stub Zones
* DNS Records
* DNS Zone Transfers
* Configuring Resource Records and Zone Transfers
* Zone Transfer Issues
Managing DNS
Know how to keep your DNS infrastructure properly functioning.
Key Points:
* What is Time to Live? (TTL)
* What is Aging and Scavenging?
* Setting the TTL Value and the Aging and Scavenging Parameters
* Testing DNS Queries
* nslookup
* dnscommand
* Performance Monitor
* DNS Event Logs
* DNS Debug Logging
Name Resolution
Key Points:
This video takes Name Resolution beyond what you learned in Video 5 and gives a complete understanding of how to convert names that are easily recognizable to humans into IP addresses.
Key Points:
* What are Host and NetBIOS Names?
* How Are Names Resolved?
* Hosts & LMHosts Files / DNS & WINS Servers
* DNS & WINS Servers
* hostname & nbtstat Commands
* Client Configuration
* Troubleshooting Name Resolution
* DNS Cache and Host File
* GlobalNames Zone
* WINS Lookup and GlobalNames Zone Demo
Securing Data
Learn how to control access to your data and keep it safe.
Key Points:
* NTFS Permissions
* Assigning NTFS Permission
* Special NTFS Permissions
* Inheritable Permissions
* Examples - Effective User Permissions
* Creating Users & Groups
* Demo - Effective User Permissions
* Encrypting File System (EFS)
* Cryptography
* Public Key Encryption
* How Does EFS Work?
* Enabling EFS
Sharing Data
Learn how to make files and folders accessible to users across your network.
Key Points:
* Sharing Folders
* Installing File Service Role
* Sharing Using Provision a Share Folder Wizard
* Accessing Shared Folder
* Disk Quotas
* Setting Disk Quotas Using Group Policy
* Quota Management Utility
* Offline Files
* Distributed File System (DFS)
* Creating Replica on a Different Server
* Raising Domain & Forest Functional Level
Configuring Print Services
Learn how to make printers easily available to your users.
Key Points:
* Installing a Printer
* Sharing a Printer
* Installing Print Services Role
* Using Print Management Snap-In
* Configuring Print Permissions
* Printer Priorities and Scheduling
* Printer Pooling
* Setting Up Printer Pooling on Server 2008
* Managing Drivers
* Troubleshooting Printers
* Restarting Printer Spooler Service
Windows Server Update Services
Learn how to simplify the process of keeping all of your computers up to date.
Key Points:
* What Is WSUS?
* Why Use WSUS?
* Installing Necessary Services
* Downloading and Installing WSUS
* Configuring WSUS Server Options
* Computer Groups and Server-Side Targeting
* Using Group Policy and Client-Side Targeting
* How to Approve Updates
Backup and Recovery
Learn how to protect important data from being lost by human error or computer malfunction.
Key Points:
* How to Configure the Shadow Copy Service
* Recovering Data Using Shadow Copy
* Installing the Windows Server Backup Feature
* Creating a Backup Volume
* Scheduling Backups
* Recovering Data
* Complete System Recovery
* Additional Backup Tips
Monitoring Windows Server 2008
Understand the common tools used to monitor your servers and keep them running efficiently.
Key Points:
* Task Manager
* Event Viewer
* Performance Monitor
* Reliability Monitor
* Data Collector Sets
Configuring Remote Access
Learn how to let users safely connect from outside your network.
Key Points:
* Installing the RRAS Component
* Configuring RRAS
* How to Configure a Client to Connect
* Making a Connection
* Manually Controlling Connections
* Creating a Network Policy
* Network Policy Order
* Testing Our New Network Policy
* Configuring RRAS - True VPN Setup
* What is RADIUS?
Wireless Networks
Learn how to let users safely connect without using cables.
Key Points:
* Is Wireless Good or Bad?
* Wireless Networking Standards
* Wireless Security (Maybe)
* Connecting to a Wireless Network
* Setting Up Security on a Router
Windows Firewall
Learn how to keep control over what data enters and exits your network.
Key Points:
* Why Do We Need a Firewall?
* Windows Firewall in Server 2008
* Firewall Profiles
* Creating a New Firewall Rule
* Creating a Program Outbound Rule
* Configuring with Group Policy
Securing Network Traffic with IPSec
Learn how to protect data from being compromised while travelling on a network.
Key Points:
* What is IPSec?
* IPSec Protocols
* Tunnel Mode vs. Transport Mode
* Authentication Methods
* Configuring IPSec in Server 2008
* Creating New IPSec Policy
* Getting IPSec to Work
* Using Connection Security Rules
Network Access Protection
Learn how to create rules and stipulations to maintain control over network communications.
Key Points:
* What is NAP?
* NAP Enforcement Types
* System Health Agents (SHAs) and System Health Validators (SHVs)
* Health Requirement Policies
* Installing Necessary Roles: DHCP Role and Network Policy and Access Services Role
* Installing and Configuring NAP: DHCP Enforcement
* NAP Client Configuration
* Testing Our Client for NAP Enforcement
Certification
Are you thinking about taking the 70-642, Configuring Windows Server 2008 Network Infrastructure Exam? If so, you\'ll want to watch this video to know how to prepare for the big day with Ed’s secrets to passing the exams!
Key Points:
* The New Generation of Server 2008 Certifications
* The Upgrade Paths for MCSA’s/MCSE’s
* How to Sign Up for a Microsoft Exam
* 70-642 Exam Prep Tips
Of course, we have to start out with the standard \"here\'s-what-you-can-expect-in-the-course.\" In this video you\'ll get to learn a little bit about your instructor, the Vxltraining scenario that will span the course, and what we\'re going to be building.
You know that Virtualization is hot right now and it shows no signs of cooling off. In this video I\'ll show you how to build your own Hyper-V Server. Plus, I will teach you Virtualization skills that will be used throughout the remainder of this course.
Windows Deployment Services (WDS) is an awesome new Server Role that makes deploying servers (and clients) super-easy. Make sure you get a solid handle on the skills in this video because I\'ll being showing you how to work with WDS throughout the course!
Microsoft put IIS 7 through a huge overhaul and now it has a cool new interface. I\'ll show you the two different flavors of IIS: Web Server and Application Server and teach you which option to use. We\'ll do all of this and build a SharePoint Services Site during this video.
How many times have you had to make bizarre or obscure changes to the configuration of a website because your web developers needed one particular feature altered? Well, that\'s a thing of the past because there are some sweet tools in Windows Server 2008 that will allow you to hand control of a website over to a developer without having to give administrator access to the entire web server. I’ll show you how to make your life easier when working with the \"other side\" of IT.
Security has never been more important and Secure Socket Layer (SSL) is an easy way to implement secure transmission. In this video, I\'ll show you how to implement SSL for your SharePoint Site using the certificate that comes with SharePoint Services. You\'ll be able to play along at home with this lesson and it won\'t cost you anything extra for the SSL certificate.
The CEO of Vxltraining has been on a spending spree again, this time for a report writing plug-in based in Microsoft Office. Your mission, and you have no choice but to accept it, is to make a copy of Microsoft Office available via Terminal Services. Terminal Services to the rescue! In this video, I\'ll give you a run-down of Terminal Services and show you how to get it installed.
Here\'s where I show you how to make Microsoft Office (and really, most applications) available from a Windows Server 2008 machine. I\'ll show you the joys of Shortcuts and Terminal Services Web Access, and talk to you about how Terminal Services Gateway comes into the picture when it comes to giving your field agents access to an application while they\'re running around the countryside making money.
When it comes to making services available to your users, you know that if a particular application performs slowly or just stops altogether, it becomes a matter of dollars lost in terms of productivity. In this video we tackle some High Availability techniques and implement Terminal Services Load Balancing. We also get into the Terminal Services Session Broker, and show you how to create a duplicate machine using Windows Deployment Services.
Yep, Hank\'s been out again. He has been visiting other companies, seeing what they\'re doing with technology, coming back to the office, and wanting you to do the same thing. This time it\'s GloboTV. He\'s wants you to create a mini-TV station over the network so he can put himself on the screens of every Vxltraining desktop and laptop in the domain. So, we\'re going to implement Windows Media Services in this video. And then, in the name of science, we\'ll do a little experiment in clustering two Media Services Hyper-V machines together. Will it work, or will it blow up in our face?
In this video, I\'ll give you an update on the new generation of Microsoft Certifications for Windows Server 2008, and give you my secrets for passing the exams.
We\'ll take a look at some really fun acronyms that represent some nifty technologies to help you with deployments. Activating servers? Doing something with license keys? Yeah, it\'s in this video.
This exam prep video provides a quick review of some core storage concepts that might show up on the exam. Nothing earth shattering here, but there is some interesting stuff on SANs, NASs, and iSCSI.
Small Computer System Interface (SCSI) and Internet Small Computer Systems Interface (iSCSI)
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All tuition and fees paid by the applicant shall be refunded if the applicant is rejected by the School before enrollment. An application fee of not more than $25.00 may be retained by the school if the application is denied. All tuition and fees paid by the applicant shall be refunded if requested within 3 business days after signing a contract with the school. All refunds shall be returned within 30 days. Once the 3 business days have elapsed the following policies will apply: Withdrawal before start of 1st class = Full Refund, after start of 1st class = No Refund. Students who wish to file a complaint with The State of Michigan may do so at www.michiganps.net.
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